Whatsapp Test Cases in 2023

Hi Testers!, In this article, we will cover “Whatsapp Test Cases“. If the interviewer asks you to write the test cases, do not assume the requirements.

It would be great if you asked for requirements that help you write the best test cases and test scenarios. Let’s get started.

Whatsapp Test Cases Chat Settings

In this section, we will see test cases for Installation and usability of WhatsApp under chat settings.

Installation Testing

• Verify that the installation process is smooth and error-free on Android devices.
• Verify that the installation process is smooth and error-free on iOS devices.
• Verify that the application size is within acceptable limits for download and installation.
• Verify that the application supports the latest operating systems on both Android and iOS platforms.
• Verify that the application permissions are correctly requested during installation.

Usability Testing

• Verify that the user interface is intuitive and user-friendly for first-time users.
• Verify that the chat navigation is seamless and easy to understand.
• Verify that the settings menu is organized and accessible for users to customize their experience.
• Verify that notifications are appropriately delivered and can be managed by the user.
• Verify that multimedia sharing (photos, videos, documents) is straightforward and user-friendly.

Test Scenarios For Performance Testing

• Verify that WhatsApp functions smoothly under various network conditions (3G, 4G, Wi-Fi).
• Verify that the application response time for sending and receiving messages is within acceptable limits.
• Verify that the application does not consume excessive battery or memory resources during regular usage.
• Verify that the application handles concurrent chats and notifications without performance degradation.
• Verify that the application can recover gracefully from network interruptions or temporary outages.

Test Cases For WhatsApp Group Features

In this section, we will see test cases for the admin, adding, deleting and WhatsApp contact features of WhatsApp Group.

Test Scenarios For Admin Feature Of WhatsApp Group

• Verify that a designated admin can add or remove members from the group.
• Verify that an admin can change the group’s name and description.
• Verify that only an admin can modify group settings such as privacy and permissions.
• Verify that an admin can pin important messages within the group.
• Verify that an admin can mute or unmute participants in the group.

Test Scenarios For Adding Feature Of WhatsApp Group

• Verify that a user can create a new group and add participants successfully.
• Verify that the user is prompted to add at least one participant while creating a new group.
• Verify that a user can invite others to a group via a generated link.
• Verify that the user receives a notification upon being added to a group.
• Verify that a user can only add contacts from their address book to a group.

Test Scenarios For Delete Feature Of WhatsApp Group

• Verify that a group admin can delete the group.
• Verify that deleting a group prompts a confirmation message to prevent accidental deletions.
• Verify that when a group is deleted, all related data (messages, media) is permanently removed.
• Verify that a user is removed from the group if they are the last remaining member.
• Verify that a deleted group cannot be recovered.

Test Case For WhatsApp Contact

• Verify that a user can add a new contact successfully.
• Verify that duplicate contacts are handled appropriately to prevent clutter.
• Verify that a user can edit contact information (name, number, etc.).
• Verify that a user can delete a contact from their address book.
• Verify that blocked contacts are unable to send messages or make calls.

Test Case For WhatsApp Text Field

• Verify that the text field allows typing and editing without glitches or delays.
• Verify that the text field supports emojis, GIFs, and other multimedia elements.
• Verify that long messages are sent and received without truncation.
• Verify that the text field handles special characters and symbols properly.
• Verify that the text field provides a clear indication of message delivery status.

Test Cases For WhatsApp Status

• Verify that a user can create and post a status update.
• Verify that status updates are visible to selected contacts or groups as per privacy settings.
• Verify that a user can edit or delete their own status update.
• Verify that status updates are temporary and automatically expire after 24 hours.
• Verify that a user can respond to a status with a message.

Test Scenarios For WhatsApp New Broadcast

• Verify that a user can create a new broadcast list.
• Verify that only contacts who have the user’s number saved can be added to a broadcast list.
• Verify that messages sent through a broadcast list are delivered individually to each recipient.
• Verify that a user can edit or delete an existing broadcast list.
• Verify that a user receives replies to a broadcast as individual messages.

Test Scenarios For WhatsApp Web

• Verify that WhatsApp Web successfully synchronizes with the user’s mobile device.
• Verify that messages sent or received on WhatsApp Web are reflected on the mobile app in real-time.
• Verify that all features available on the mobile app are also accessible on WhatsApp Web.
• Verify that the session on WhatsApp Web is secure and requires authentication.
• Verify that logging out of WhatsApp Web terminates the session and clears any sensitive data.

Test Scenarios For WhatsApp Settings

• Verify that users can access and navigate the settings menu easily.
• Verify that all configurable options in the settings menu are functional.
• Verify that changes made in the settings menu are saved and applied appropriately.
• Verify that users receive notifications for critical settings changes (e.g., privacy settings).
• Verify that users can reset or restore settings to default values if needed.

Test Cases For WhatsApp Group Chat

• Verify that messages sent in a group chat are received by all participants.
• Verify that multimedia content shared in a group chat is accessible to all members.
• Verify that notifications for group messages are delivered promptly.
• Verify that a user can leave a group chat without encountering errors.
• Verify that group chat messages are displayed in chronological order without discrepancies.

Test Cases for WhatsApp Profile Picture

• Verify that a user can upload and change their profile picture.
• Verify that profile pictures are displayed correctly to contacts.
• Verify that profile pictures are appropriately scaled and cropped for display.
• Verify that a user can remove their profile picture if desired.
• Verify that profile pictures are not accessible to blocked contacts.

Test Scenarios For WhatsApp Individual Chats

• Verify that individual chats are accessible from the main chat list.
• Verify that messages sent in individual chats are received by the intended recipient.
• Verify that multimedia content shared in individual chats is accessible to both parties.
• Verify that notifications for individual messages are delivered promptly.
• Verify that individual chat messages are displayed in chronological order without discrepancies.

Test Scenarios For WhatsApp Audio Calls

• Verify that a user can initiate an audio call to a contact successfully.
• Verify that audio calls can be accepted or declined by the recipient.
• Verify that the audio call connection is stable without dropouts or distortions.
• Verify that users can switch between speaker and earpiece during an audio call.
• Verify that an ongoing audio call can be ended by either party without issues.

Test Scenarios For WhatsApp Video Calls

• Verify that a user can initiate a video call to a contact successfully.
• Verify that video calls can be accepted or declined by the recipient.
• Verify that the video call connection is stable without dropouts or distortions.
• Verify that users can switch between front and rear cameras during a video call.
• Verify that an ongoing video call can be ended by either party without issues.

Negative Test Cases For WhatsApp

• Verify that the application handles invalid input (e.g., special characters) gracefully.
• Verify that attempting to send a message without an internet connection results in an appropriate error message.
• Verify that the application prevents unauthorized access to chats and settings.
• Verify that blocked contacts are unable to send messages or make calls as expected.
• Verify that the application handles unexpected errors or crashes without data loss.

Final words

So in this article, we have covered “Whatsapp Test Cases”. If you have more, like test cases, you can add them in the comment section below.